Delivery and Returns

All of our items are made to order so please allow up to 5 working days for dispatch.  We post all of our UK orders by either 1st or 2nd class standard delivery. If you require your order sooner please email us to discuss.

We offer free postage for orders over £30.


We really hope you are happy with your products however, if for any reason you are not satisfied, we are happy to offer an exchange or refund within 14 days of purchase.  Please email us at and we will arrange your exchange or refund.


Blue & Green Jewellery do not offer free postage for standard returns/exchanges. 


If your item is faulty, we have a 6-month warranty period where we offer a free return and refund service.  Please email us on preferably with a picture of the damaged item and we can arrange your return.


For hygiene reasons we cannot accept returns/refunds on earrings.

Refunds will be credited to your original payment method.

To see our full returns policy please click here.